Betting Rules

These Betting Rules explain the general principles that apply when you use betting, gaming or wagering services made available by Allstars Casino. They should be read together with the applicable game rules, promotional terms, Privacy Policy, Terms and Conditions and any information shown on the relevant betting or game screen.

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1. General rules and acceptance

By opening, accessing or using an Allstars Casino account, you agree to follow these Betting Rules and any other terms that apply to the service you are using. If you do not understand a rule, you should avoid placing a bet until you have obtained clarification. Different products, markets, games or promotions may have additional rules, and those rules form part of the agreement when they are displayed or made available to you.

In this article

1. General rules and acceptance 2. Placing and accepting bets 3. Events, markets and settlement 4. Casino games and random outcomes 5. Payments, disputes and responsible play

These rules are intended for players in Australia and apply to betting activity conducted through the relevant Allstars Casino website, application or other approved channel. The available services, betting options and account features may depend on your location, account status, applicable law, technical availability and the rules shown at the time you use the service.

You are responsible for reading the information presented before confirming a bet. This includes the selection, odds or price, stake, possible return, event or game details, applicable restrictions and any closing or settlement information. If a displayed detail appears incorrect or unclear, do not proceed and contact the available support channel through the website.

You must use your own account and provide information that is accurate, complete and current.
You must keep your login details private and take reasonable steps to prevent other people from accessing your account.
You must not allow another person to place bets using your account or use another person's account.
You must comply with applicable age, identity, location and eligibility requirements.
You must not use the service for unlawful activity, fraud, collusion, manipulation or any other improper purpose.
You should only place bets using funds that are lawfully available to you and that you can afford to lose.

Allstars Casino may apply account, product or transaction restrictions where required by law, risk controls, security procedures, responsible gambling obligations or the applicable terms. Any information about a particular account or transaction will be handled in accordance with the relevant privacy and account procedures.

2. Placing and accepting bets

Before confirmation

A bet is only treated as placed when the system has received and accepted your request and a confirmation is shown or otherwise recorded in your account. Adding a selection to a bet slip, choosing a game option or entering a stake does not by itself mean that a bet has been accepted. You should check your account history or confirmation information after each transaction.

Prices, odds, availability and other betting information may change before a bet is accepted. A bet may be rejected, delayed or returned without acceptance if the market is closed, the event has started, the game is unavailable, the requested stake is outside an applicable limit, the account cannot complete the transaction or a technical or security issue affects the request.

After confirmation

Once accepted, a bet will generally be final and cannot be changed or cancelled unless the applicable rules, a specific feature, a correction process or the law allows this. You should review every bet before confirming it. If you believe that a bet has been accepted incorrectly, appears more than once or does not match your instructions, keep the relevant confirmation details and raise the issue promptly through the available support process.

Where a transaction is interrupted, the account record and system information may be used to determine whether a bet was accepted. A temporary display problem does not necessarily mean that a bet failed. Players should avoid repeatedly submitting the same request until the account status has been checked.

Select the relevant event, market, game or outcome.
Review the displayed rules, price, odds, stake and potential return.
Check that the account and payment details are correct.
Confirm the bet only when all information is understood.
Retain the confirmation or review the account history for the final record.

A bet must not be placed on behalf of another person, funded through unauthorised means or arranged with another player to obtain an improper advantage. Suspected fraud, account compromise, payment misuse or coordinated activity may be reviewed under the applicable account and security procedures.

3. Events, markets and settlement

The rules displayed for a particular event or market determine how that bet is assessed and settled. They may identify the relevant competition, match, race, participant, round, result, statistical measure or other outcome. You are responsible for checking that the selected market refers to the event and outcome you intend to choose.

Settlement is based on the official result or other result source specified in the applicable market rules. A result may be confirmed after the event has finished, particularly where an official source needs to verify a result, apply a correction or publish a final statistic. An initial announcement may not be the final basis for settlement.

If an event is postponed, abandoned, interrupted, rescheduled, shortened or otherwise changed, the relevant market rules will determine whether bets remain active, are settled, are returned or are handled in another stated way. The same principle applies where a participant, team, venue, format or competition changes after bets have been placed.

Where a material error is identified in a displayed price, result, market description or settlement, the transaction may be reviewed and corrected in line with the applicable rules and legal requirements. This may include correcting an obvious pricing or settlement error, returning a bet that should not have been accepted or adjusting an account entry that was made incorrectly.

Combination and related outcomes

Some bets combine multiple selections or depend on more than one outcome. The applicable bet type rules explain how all selections must be assessed. A selection may be treated differently if it is cancelled, not offered, unable to be determined or affected by a changed event. Related selections may also be subject to restrictions where their combination creates an outcome that was not intended to be available.

You should not rely on a displayed potential return until the bet has been accepted and all relevant selections have been settled. Account records may show open, settled, returned or adjusted transactions. If an account entry is unclear, players should retain the bet reference and request a review rather than making assumptions about the result.

4. Casino games and random outcomes

For casino games, the applicable game rules explain the available options, winning combinations, round structure, stake information and any special features. Before starting a game, read the information shown on the game screen and make sure you understand how a round is initiated, how an outcome is determined and how any return is calculated.

Game outcomes are determined by the operation of the relevant game system and the rules for that game. You cannot improve the result of a random game by changing the timing of a click, refreshing the page, using a particular device or following an alleged pattern. Previous outcomes do not guarantee or predict future outcomes.

A game round may be delayed or require review if there is a connection interruption, incomplete transaction, system error or security concern. Players should not repeatedly place the same stake while the status of a round is uncertain. The recorded game and account information may be checked to establish whether a round was completed and what result applies.

Read the individual game rules before playing a new game.
Check the stake and any selected features before starting a round.
Do not assume that a near miss, previous result or game sequence changes the chance of a future outcome.
Keep a record of unusual errors, missing confirmations or disputed game results.
Stop playing if you are uncertain about a transaction or no longer feel in control.

Any promotional play, bonus balance or special feature is subject to the terms shown for that offer. Those terms may explain eligible games, qualifying activity, restrictions, expiry, withdrawal conditions and the treatment of cancelled or returned transactions. If there is a difference between general information and specific promotional terms, the specific terms generally govern that offer.

5. Payments, disputes and responsible play

Account balances and betting transactions are recorded electronically. You should review deposits, stakes, returns, withdrawals and adjustments regularly and notify Allstars Casino through the available support channel if you identify an entry that you do not recognise. Do not share payment credentials or permit another person to use your account to fund betting activity.

A dispute should include enough information to locate the transaction, such as the date, game or event, stake, account reference and a description of the concern. Reviews may consider the displayed rules, bet confirmation, account history, system records, event information and any relevant communication. The outcome of a review will be handled under the applicable terms and procedures.

If you believe your account has been accessed without permission, change your password where possible and report the issue promptly. You should also take reasonable steps to secure the email address, device and payment method connected with the account. Allstars Casino may place temporary restrictions while an account, transaction or security concern is assessed.

Play responsibly

Betting and gaming should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start, decide how long you will play and stop when you reach either limit. Never chase losses, borrow money to gamble, bet to deal with stress or play when you are affected by alcohol or other substances.

Set personal spending and time limits before playing.
Take regular breaks and keep track of your total activity.
Do not increase stakes to recover previous losses.
Use available account controls or restriction tools if your play is becoming difficult to manage.
Consider self-exclusion if you need to stop using the service.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

These Betting Rules provide general information and do not replace the full Terms and Conditions, individual game rules or applicable law. Where a specific rule applies to a particular bet, game, promotion or account action, read that rule carefully before proceeding. By continuing to use Allstars Casino, you confirm that you understand the information relevant to your activity and agree to use the service lawfully and responsibly.